What Is Web Hosting Uptime And What Does It Mean For You

When you begin to look for a company to host your site, other than the amount of space and bandwidth that is offered, a company will usually promote their . Most companies offer an guarantee to promote how well their service is.

is a measurement of the time a computer server has been running, the longer the the better the service (usually). is important to not only companies, but to any person or company that has a site, because if a site is down it could hurt a personal company’s reputation as well as the reputation of the guarantee. companies strive for a 99.9% , which means that there would be less then 2 minutes of downtime a day.

Factors that impact a are sometime unavoidable, but many companies strive to prevent downtime. Downtime can be classified in three ways: planned downtime which is caused when a server is updated or upgraded, semi-planned downtime which is caused when software companies find a security breach and a patch must be put into place, and the worst is unplanned downtime which can be caused by an overloaded server, a software/hardware malfunction, or malicious software.

guarantees made by companies are based off of past information. can be monitored and maintained a few ways. There are services that provide 24/7 monitoring. Large companies have their own departments that monitor their servers. A loss in can be prevented by having a redundant server to fall back on incase the primary server goes down. For a planned single server change this method may be practical for a larger company, but the costs implied for an additional server in a smaller company or providing this for multiple servers in larger companies can be impractical. Unplanned downtime would also keep this method from working well.

Some niceties that many sites provide is a friendly downtime message that will still allow the user know that the site is only temporarily down. Larger companies are able to provide a quicker return to normalcy to maintain their guarantee, because they have staff readily available to respond to a downtime error quickly. Smaller companies may experience a longer downtime.

For consumers, researching can prevent a package from being purchased from a host that has a lot of downtime. There are sites that track a company’s and provide reviews on the company freely for review. Other places to look for information are on forums either provided by the company or on review forums.

If your site does experience downtime you can contact the technical support or customer service department to see when your site will be restored. Understand that no company can have a 100% guarantee. If your site experiences too much downtime switching to a different company with a higher and better may be your only option.

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Francine Stevens

Fran is our resident finance and stock market expert. She enjoys providing helpful tips and guidance to our readers. If you would like to discuss any pressing financial issues with Fran, you can contact her atfrancine[at]netmarketzine.com

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